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IPTV questions and answers

Everything you need to know about ISLEMAX, devices, activation, payment and support.

Frequently asked questions

What is ISLEMAX IPTV?

ISLEMAX is an IPTV subscription that streams live TV channels, films and series over your internet connection. You watch on your Smart TV, Fire TV Stick, phone, tablet, MAG box or computer, without a satellite dish or cable.

Which devices are supported?

Smart TVs (Samsung, LG, Android TV), Amazon Fire TV Stick, Apple devices (iPhone, iPad, Apple TV, Mac), Android phones and TV boxes, MAG boxes and Windows computers. We send you a setup guide for your device.

How fast is the activation?

Most subscriptions are activated within 5 minutes after your order. You receive your login details by WhatsApp, Telegram or email.

Can I try ISLEMAX for free?

Yes. Ask for a free trial on WhatsApp, Telegram or by email and test the channels and picture quality on your own device before choosing a plan.

What internet speed do I need?

We recommend at least 10 Mbps for HD and FHD, and 25 Mbps or more for 4K. A wired connection or good Wi-Fi gives the most stable picture.

Can I watch on several devices at the same time?

Yes. Choose a plan for 2, 3 or 4 devices and watch on different screens simultaneously. Each plan covers the number of connections you select.

Is there a TV guide (EPG)?

Yes. Live channels come with an electronic programme guide, so you can see what is on now and what is coming next in your IPTV app.

How do I pay for my subscription?

Choose your plan and contact us on WhatsApp, Telegram or by email. We share the available secure payment options and activate your account as soon as the payment is confirmed.

What happens if I have a problem?

Contact our support team at any time. We help with installation, settings and any playback issue. You can also read our refund policy for more details.

Talk to a real person

Questions about devices, plans or setup? Our team answers 24/7 and usually replies within minutes.

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