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IPTV on MAG box: portal setup guide

Connect your Infomir MAG set-top box to ISLEMAX in a few minutes: send us the MAC address, add the portal address and start watching.

MAG boxes from Infomir are set-top boxes built for IPTV. Instead of installing an app, you connect the box to a portal: we register your box’s MAC address, you enter the portal address in the settings, and the box loads live TV, the TV guide and on-demand content in its own menu.

Before you start

  • An active ISLEMAX plan or a free trial for MAG.
  • Your MAG box connected to the TV by HDMI and to the internet, ideally with an Ethernet cable.
  • A stable connection: 10 Mbps for HD and FHD, 25 Mbps or more for 4K on 4K models.

Step 1: find your MAC address and send it to us

The MAC address is printed on the sticker under the box and starts with 00:1A:79. You can also find it in the settings menu, in the device or system information section. Send it to our team on WhatsApp, Telegram or by email: we link it to your ISLEMAX account and reply with your portal address.

Step 2: enter the portal address

  1. Switch on the box and open the settings with the Setup or Settings button on the remote.
  2. Go to System settings > Servers > Portals.
  3. In Portal 1 name, type ISLEMAX. In Portal 1 URL, type the portal address exactly as we sent it.
  4. Save with OK, go back to the main settings menu and choose Restart portal, or reboot the box.

On newer Infomir firmware the menu names can differ slightly, but the portal settings are always under Servers or Portals.

Step 3: start watching

After the restart, the box opens the ISLEMAX portal with your live channels, the TV guide and the films and series library. Use the remote’s menu button to sort channels by category or to add favourites.

Which MAG models work best?

  • MAG 322 and 324: reliable Full HD boxes for HD and FHD channels.
  • MAG 424 and 524: 4K models with HEVC support, the best choice for 4K channels.
  • Older models such as the MAG 250 or 254: still usable, but with slower menus and no HEVC support.

Troubleshooting

  • The portal does not load: check every character of the portal URL, including http:// and the final slash, then reboot.
  • Account or “blocked” message: your MAC address may not be registered yet. Send us a photo of the sticker and we will check it.
  • Wrong times in the TV guide: set the correct time zone in the box’s system settings and restart the portal.
  • Freezing: use an Ethernet cable instead of Wi-Fi, and restart both the box and the router.

Our team configures MAG boxes every day. Contact us with your model and MAC address and we will get you watching quickly.

Frequently asked questions

Where do I find the MAC address of my MAG box?

On the sticker under the box, where it starts with 00:1A:79, and in the system information section of the settings menu.

Which MAG box do I need for 4K?

A 4K model with HEVC support, such as the MAG 424 or MAG 524, connected to a 4K TV and a connection of at least 25 Mbps.

Can I use my MAG box and another device on the same plan?

Yes, with a plan for two or more devices. The MAG box is activated with its MAC address, and we set up your other devices with their own login.

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